Senior Strategic Advisor, Collabria Financial Inc.

Within a subsidiary of the Desjardins Group called Collabria Financial Inc. (). Collabria Financial Inc. is a leading Canadian credit card issuer. We specialize in white‑label credit card programs tailored for Canadian credit unions, helping them serve both consumer and commercial members more effectively. Our client‑centric approach emphasizes convenience, security, and value—empowering credit unions to deepen relationships with their members and remain competitive in a rapidly evolving financial landscape.

Overview
As a Senior Business Strategy Advisor, you identify opportunities to improve service delivery; and design and deliver business strategies and solutions aligned with the business architecture of various initiatives, including the organizational transformation and shift. You influence development projects and complex, highly innovative strategic initiatives involving multiple business units and cross‑functional areas. You help develop and recommend strategic directions and business positions.

Responsibilities

Work alongside the Client Experience team and cross‑functional teams to help position, plan, develop, execute and monitor strategic projects and initiatives.

Represent Collabria’s position when making agreements with external partners and organizations.

Act as a trusted advisor to the Chief Client Experience Officer, providing strategic insight, follow‑through and proactive issue identification.

Support the governance of our various credit card programs and client contracts.

Partner with our PMO and other cross‑functional areas to ensure client experience considerations are embedded in relevant projects, maintaining visibility and readiness without owning project plans.

Lead or support development of strategy and execution of system presentations.

Support trade show strategy—sponsorship coordination, attendee planning, material preparation.

Contribute to key client communications (CEO updates, year in review).

Independently manage tasks related to program updates, reporting amendments, stakeholder inquiries, cross‑functional requests.

Track priorities, ensure follow‑through, provide visibility to the CCXO on issues, risks, or opportunities across the client experience portfolio.

What we offer

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What You Bring To The Table

Bachelor’s degree in a related field

A minimum of nine years of relevant experience

Other combinations of qualifications and experience may be considered

Expert proficiency in English

Knowledge of the Canadian Credit Union industry

Key Attributes

Action oriented

Customer Focus

Differences

Interpersonal Savvy

Nimble learning

Strategic mindset

Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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