Director, Financial Manager, Finance & Banking

Location: St. Albert

Director, Loan Administration & Servicing

We are partnering with a well-established commercial mortgage investment organization to identify a Director, Loan Administration & Servicing to lead and scale its commercial loan servicing function. This role is located in Edmonton, Alberta and is required to be on-site. The compensation package is very competitive with excellent benefits and career growth.

This is a senior, hands-on leadership role for a commercial mortgage professional who combines deep servicing expertise with strong people leadership, financial acumen, and operational discipline. Reporting to executive leadership, the Director will oversee the servicing team, ensure accuracy and compliance across the loan portfolio, and act as a key partner to Asset Management and Mortgage Investments.

This opportunity is ideal for a senior servicing professional ready to step into a broader leadership role within a respected investment platform.

What You’ll Be Responsible For

Lead and manage a commercial mortgage servicing team, ensuring workflow efficiency, accountability, and professional development

Oversee day-to-day administration of commercial mortgage investments, including amortization schedules, interest servicing, and loan payouts

Ensure servicing accuracy, compliance, and adherence to internal controls and investor requirements

Act as a senior escalation point for complex servicing matters

Partner cross-functionally with Asset Management, originations, legal counsel, and external stakeholders

Identify and implement process improvements to enhance servicing quality and scalability

What We’re Looking For

5+ years of experience in commercial real estate finance, mortgage servicing, loan administration, or asset management

Proven experience leading and developing teams

Strong technical knowledge of commercial mortgage servicing mechanics

High attention to detail with strong analytical and problem-solving skills

Advanced Excel skills; experience with BI tools (Power BI, Tableau) is an asset

Professional, composed communicator who performs well under pressure

Compensation and benefits:

Salary $100,000 - $120,000

Generous bonus plan

Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.