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Community Centre Assistant

Job in Beaumont, Edmonton, Alberta, Canada
Listing for: Beaumont, AB
Full Time position
Listed on 2026-02-28
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 52452 - 68450 CAD Yearly CAD 52452.00 68450.00 YEAR
Job Description & How to Apply Below
Location: Beaumont

The City of Beaumont is growing and changing and so is our Community Services team! Our team is highly collaborative, professional, fun, and passionate about supporting the vision of a growing, vibrant, and spirited community. Beaumont’s location within the Edmonton Metropolitan Region provides a variety of rewarding challenges and the opportunity to apply forward‑thinking concepts to advance Beaumont’s vision.

Are you passionate about creating a welcoming and well‑organized community space? We are looking for a dedicated Community Centre Assistant to be a key resource for our Community Centre. In this role, you will lead the casual support staff, assist with rental inquiries and bookings, and step in when the Facility Bookings Team or Team Lead are not on shift.

As the first point of contact for facility users, you will deliver exceptional customer service by responding to inquiries, processing rental bookings, and conducting facility tours. You will support the Team Lead with administrative and operational functions and ensure accurate room setup and teardown based on booking requirements. Additionally, you will help monitor guest activities on the second level, storage units, and basement to maintain a safe and well‑managed environment.

This role requires rotating shifts, including daytime, evenings, and weekends, with some shifts ending after midnight. Rotating shifts are determined by the Team Lead.

If you thrive in a dynamic setting and enjoy making a positive impact on community spaces, we’d love to hear from you!

What YOU’RE Responsible for:
  • Lead and coordinate facility setup for rentals, including arranging tables, chairs, and equipment; ensure proper teardown and cleanup afterward.
  • Perform light cleaning, monitor facility conditions, conduct monthly inventory, and report maintenance issues as required.
  • Conduct routine checks, enforce facility rules, and respond appropriately to minor incidents.
  • Assist with inquiries and bookings, conduct facility tours, log facility usage, and step in for other roles as needed.
  • Adapt to evolving facility needs and provide general support as required.
  • Support Team Lead with administrative and operational requirements.
  • Greet patrons, address concerns, resolve issues effectively and provide information on services and events.
What YOU Bring:
  • A minimum of 2 years in a fast‑paced customer‑facing role is essential. This may include working in hospitality, recreation facilities, retail, or other service‑oriented environments where strong interpersonal skills were required.
  • Excellent communication, interpersonal, problem‑solving and organizational skills.
  • Ability to independently complete equipment set‑up and take‑down tasks while effectively prioritizing tasks in a fast‑paced environment.
  • Proficiency in computer applications (e.g., Microsoft Office, email, and scheduling software) is necessary for processing bookings, responding to inquiries, and assisting with administrative tasks. Recreation software experience is preferred as well as the ability to work with minimal supervision.
  • The ability to be flexible, adapt to changing priorities and balance a variety of objectives; as well as being self‑directed and motivated.
  • A valid Intermediate First Aid, AED and CPR Level C is required for this role. Candidates who do not currently possess certification must be willing to obtain it at their own cost before employment.
  • A criminal record check along with vulnerable section, and child intervention check is required to be provided.
  • Previous experience with food handling and knowledge of safe food service practices is considered an asset.
  • Pro Serve certification (or equivalent responsible beverage service training) is also beneficial for roles involving event support where alcohol service may be required.
  • Availability and experience with shift work are considered assets for success in this role.
  • A High School Diploma or GED is required, and applicants must 18 years of age or older at the time of employment. Post‑secondary coursework in business administration, recreation or related is an asset.
What WE Offer:
  • A dynamic and supportive work environment
  • Employer‑paid Health and Dental…
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