Regional Operations Specialist - ACX Corp Sup

Regional Operations Specialist - ACX Corp Sup Edmonton

2 days ago Be among the first 25 applicants

This range is provided by Auto Canada. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $85,000.00/yr - CA $95,000.00/yr

Join the ride!

Position
:
Continuous Improvement – Regional Operations Specialist

Dealership
: ACX Corporate

Location
:
Calgary, Alberta

Classification
:
Full time, Onsite, Immediate Opportunity

Salary
: $85,000-$95,000 + bonus

• Act as a coach and mentor for Estimators, Repair Planners, Production Managers, and Parts staff.
• Provide continuous training and support to improve departmental performance.
• Foster a culture of collaboration, accountability, and professional development.

• Ensure accurate vehicle damage assessments using Mitchell and Qapter software.
• Oversee research and application of OEM repair procedures for safe, compliant repairs.
• Guide teams in the use of scanning technologies to identify structural, electronic, and safety-related repair needs.

• Supervise parts ordering, mirror matching, and inventory accuracy.
• Monitor production flow, ensuring efficiency and adherence to repair timelines.
• Resolve bottlenecks by applying lean, 5S, and continuous improvement methodologies.

• Establish best practices across departments for workflow, accuracy, and customer satisfaction.
• Lead cross‑departmental problem‑solving to address recurring challenges.
• Align daily operations with financial and quality objectives, including gross margin and customer satisfaction.

• Work closely with Regional and Facility Managers to align estimating, production, and parts functions with broader company goals.
• Provide reporting on operational performance, identifying risks and opportunities.

• Minimum of 5 years’ experience in a Collision Centre Estimator, Production Manager or Manager role.
• Ability to be professional and deliver exceptional service to clients.
• Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers.
• Strong organizational and time management skills.
• Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets.
• A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments.
• Detail oriented, self‑motivated and resourceful.
• Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.).
• Must possess a valid driver's license and a safe driving history.

• Competitive Compensation and Benefits Package.
• Employee Vehicle Purchase & Service Plans.
• Employee and Family Assistance Programs.
• Company-wide appreciation events and contests throughout the calendar year.
• Professional development and the opportunity to grow your career.

We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Auto Canada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.