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Business Development Business Administration Office Administrator/ Coordinator Customer Success Mgr./ CSM

Customer Service Coordinator

Job in Edmonton, Alberta, Canada
Listing for: Mondi
Full Time position
Listed on 2026-03-02
Job specializations:
  • Business
    Business Development, Business Administration, Office Administrator/ Coordinator, Customer Success Mgr./ CSM
Job Description & How to Apply Below

Mondi is a global leader in packaging and paper, employing around 22,000 people at approximately 100 production sites across 30 countries, with key operations located in Europe, North America and Africa.

Edmonton, Canada

Your mission:

In this position, you will be part of the Mondi Hinton Sales Team dedicated to sell the market pulp from Mondi Hinton. In this function you will be reporting directly to the responsible Sales Manager, including:

  • Coordinate customer service activities related to the sales of the Unbleached Kraft Pulp produced at the Mondi Hinton mill.
  • Provide premium customer service.
  • Be a key interface between Mondi and defined group of customers.

    • Your profile:

  • Excellent verbal and written communication skills – English.
  • Flexibility, problem-solving and accurate attitude
  • Knowledge of international trade principles and procedures incl. Letter of Credit handling and overseas shipment / sales.
  • Good knowledge of Microsoft Office, especially Excel, knowledge of SAP is an advantage.
  • Relevant experience from a similar position
  • Others:
    Communicative team worker, able to work with deadlines and attention to details.

    Self and time management

    Remain calm and controlled under pressure.

    Being pro-active, efficient and target orientated.

    Ready to pay attention to details and be able to execute them with high accuracy.
  • Working in friendly, international, and dynamic environment
  • Part of strong Sales/Supply Chain Community
  • Being key contributor to building future prosperity for Hinton mill as well as Mondi Group in North America.

    • Our offer:

  • Start: immediate start possible / within two weeks of offer
  • Location: In our newly established sales office in Edmonton
  • Duration: Permanent contract
  • Extent: full-time
  • A competitive salary with benefit packages

    • Events for employees

    Learning and development

    Female Factor Partner

    D&I taskforce

    Grow. Create. Inspire. Together

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