Senior Product Manager

Position: Senior Product Manager, Get Paid
This role is open to applicants located within commuting distance (55km) from our hub city offices (Edmonton, Toronto, Vancouver and Kitchener-Waterloo (KW)).  Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience.

Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

Getting Paid is the moment of truth for every small business. Whether you’re a plumber, electrician, or HVAC professional, the work isn’t done until the money is in the bank. Yet for many Pros, getting paid is the most stressful part of the job: late invoices, paper checks, awkward collections, and cash flow gaps.

Jobber exists to fix this. We are looking for a Senior Product Manager to own a critical piece of Jobber’s financial engine. This is a front and center role, leading one of the fastest-growing parts of our business. You will drive a direct impact on Jobber’s growth while delivering innovative financial solutions that help small businesses succeed.

The team
Our Fintech team is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We’re investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful. Whether it’s helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers’ customers, we believe small business owners should have seamless access to financial tools that allow them to thrive.

Simply put, we care much more about our customers than any financial institution ever will. That’s our superpower.

The role
We are looking for a Senior Product Manager who is excited by the idea of transforming the way small businesses get paid.

In this role, you will lead the product strategy and execution for a core area of our financial ecosystem. You will own the experiences that determine how our customers discover, adopt, and rely on our financial tools to run healthier businesses.

Whether you are streamlining the core invoicing workflow to save Pros time, or creating seamless paths for them to adopt digital payments, your goal is to build software that drives meaningful business impact for both our customers and Jobber. You will work to build trust, remove friction, and turn a source of stress into a competitive advantage for our customers.

As a Senior Product Manager, you will

Lead end-to-end product development for revenue-critical workflows, from the moment a job is finished through to the final payment collection.

Drive measurable business impact, ensuring that every improvement not only helps the customer succeed but contributes to Jobber’s goals.

Define and execute an outcome-driven roadmap that balances core workflow improvements (making it easier to bill) with growth initiatives (driving adoption of financial tools).

Treat financial workflows as growth levers, using customer insights and data to identify where friction exists and how value can be surfaced earlier in the user journey.

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