Retail Coach

Position Overview

The Coach plays a critical leadership role at Where Ya Bin, supporting the General Manager in daily store operations, team development, and execution of company standards. This is a hands‑on, floor‑focused leadership position responsible for driving performance, maintaining operational excellence, and delivering a positive customer and associate experience in a fast‑paced retail environment.

The Coach serves as a leader‑on‑duty, stepping in to oversee store operations, support associates, and ensure the store is fully prepared for weekly flips, high‑volume traffic, and Friday openings.

• Be professional at all times.
• Lead, coach, and support retail associates to ensure excellent customer service and operational execution.
• Serve as Manager‑on‑Duty when scheduled, providing direction and resolving issues in real time.
• Assist in onboarding, training, and performance coaching of team members.
• Reinforce company policies, procedures, and safety standards consistently.
• Promote a culture of accountability, teamwork, and continuous improvement.
• Support the Retail Manager in ensuring the store is fully set and ready for Friday openings.
• Oversee daily sales floor execution, including stocking, bin organization, and cleanliness.
• Assist with flipping bins, staging pallets, and preparing new inventory for the sales floor.
• Conduct floor walks to identify merchandising, safety, or operational opportunities.
• Ensure opening and closing procedures are followed accurately.

• Proven track record of success.
• Ability to adapt and critically think in a fast‑paced work environment.
• Managed a team.
• Experience developing and coaching a team.
• Openness to learn and adapt in a fast‑paced work environment.

Mid‑Senior level

Full‑time

Other

Retail

Oklahoma City, OK (Edmond, OK)

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