Learning Management System Course Specialist

A3T, a fast-growing firm, specializes in Defensive Cyber Security Services, Enterprise Information Technology (IT) Solutions and Mission Operations & Enterprise Enablement driven by customer requirements. We are seeking a dedicated Learning Management System (LMS) lead supporting organizational courses throughout the entire course lifecycle, ensuring the stability, performance, availability, security, and effective use of the Army Training Information System (ATIS) and the Blackboard LMS environment.

This role provides technical and functional LMS management, supports course framework development and customization, trains government users, manages enrollments/access, and delivers regular performance and usage reporting with recommendations for enhancements and upgrades.

Join A3T and watch your career soar! A3T is a small, agile company looking for incredible talent to support the United States Government in many important national security roles.

• Monitor ATIS/Blackboard to ensure stability and performance supporting organizational courses.
• Provide dedicated ATIS management for each assigned course across the full lifecycle (planning, build, delivery, sustainment, archival).
• Perform course creation and sustainment for new and existing courses following the approved Blackboard Naming Convention.
• Coordinate course setup activities including shells, roles, permissions, tools, grading schema, and content structure.

• Recommend new technologies, ATIS updates, mobile applications, and capability improvements to enhance delivery and user experience.
• Plan and coordinate approved Army Training Support Center (ATSC) upgrades with LMS users to minimize downtime and loss of availability.
• Support change communication and user readiness activities related to upgrades (release notes, quick guides, training refresh).

• Serve as the ATIS/Blackboard SME supporting Government development and customization of LMS course frameworks.
• Advise on LMS selection/approach per program of instruction (POI), blended learning requirements, complexity, and instructional intensity.
• Attend developmental meetings and In-Process Reviews (IPRs) as required to gather requirements, resolve concerns, and propose solutions.
• Translate training and operational requirements into practical LMS configuration and course design recommendations.

• Provide hands‑on training to Government users (instructors, course managers, content developers) to enable efficient, productive use of the LMS.
• Conduct training enabling user‑level functions including:
  • Ensure training is delivered to new users within 10 working days of arrival to the organization.
  • Assist instructors with class facilitation within the LMS environment.
• Perform manager‑level technical remedies for ATIS/LMS issues including:
  • Collaborate with local agencies and coordinate with ATSC (as applicable) to troubleshoot and remediate systemic issues.

• Serve as the primary point of contact (POC) for enrollment/disenrollment of Government users.
• Authorize and manage access for students, instructors, writers, and other Government personnel per Government direction.
• Ensure users can access via specified terminals and devices (e.g., government furnished equipment, personal electronic devices) as directed.

• Monitor, analyze, and report Blackboard/ATIS usage, performance, and availability to support Government assessment.
• Provide a written report at least monthly and meet with customer to review.

• Safeguard all course testing materials and ensure access is restricted to authorized personnel only.
• Enforce test material controls to prevent distribution to users not authorized by the customer.
• Ensure authorized users are identified as Test Control Officers (TCOs) via official memorandum signed by the approval authority.