IT Manager

Overview

The Information Technology Manager reports to the Chief Operating and Financial Officer and is a hands-on IT expert responsible for directly developing, building, and managing our internal technology systems. This individual will be deeply involved in day-to-day IT operations, including data management, application development, and business analytics, while coordinating infrastructure operations with our third-party IT provider. The role requires a technical expert who thrives in an individual contributor capacity, capable of collaborating across departments to support business goals and drive digital transformation.

The Information Technology Manager will directly manage and build the organization’s IT systems, applications, and infrastructure, ensuring a reliable, efficient, and collaborative digital workplace. This is a highly technical, individual contributor role that requires active participation in all aspects of IT development and operations.

• Data Management & Governance
  • Design, implement, and maintain enterprise data architecture and governance frameworks
  • Ensure data accuracy, consistency, security, and accessibility across departments
  • Manage SQL Server environments, backups, access control, and monitoring
  • Develop and enforce data policies, standards, and procedures
• Data Architecture & ETL
  • Integrate ERP, CRM, and other systems into a centralized relational data warehouse
  • Design, build, and maintain ETL pipelines using SQL Server, Azure Data Factory, SSIS, and Python
  • Implement data validation, auditing, alerting, and pipeline health dashboards
  • Standardize naming conventions, environments, and folder structures
• Business Analytics
  • Develop and maintain Power BI data models, dashboards, reports, and paginated deliverables
  • Conduct analytics discovery sessions to define KPIs and business drivers
  • Identify opportunities for process automation and optimization
  • Provide training, documentation, and support to improve data literacy
• Application Development
  • Lead full application lifecycle management: design, development, testing, deployment, and support
  • Build and maintain internal applications using Power Apps, Python, and Angular
  • Ensure applications are secure, scalable, reliable, and aligned with business needs
  • Stay current on Power Platform, Azure, and AI technologies relevant to SMB analytics and automation
• Power Platform
  • Design and support model-driven and canvas Power Apps connected to SQL
  • Develop Power Automate workflows for task and process automation
  • Manage environments, permissions, and data connections
• Custom Web & API Development
  • Develop Angular front-end applications and Python (Flask/FastAPI) back-end services
  • Design and document RESTful APIs for system integrations
  • Implement secure authentication using OAuth2, JWT, and Azure Key Vault
  • Apply clean code practices and version control using Git/Azure Dev Ops
• Integration & Automation
  • Build system integrations using APIs and ETL workflows
  • Implement scheduled automation for reporting, alerts, and data synchronization
  • Optimize performance across applications, pipelines, and data stores
• Infrastructure & Project Coordination
  • Serve as primary liaison with the third-party IT infrastructure provider
  • Monitor infrastructure performance and ensure SLA compliance
  • Coordinate system upgrades, backups, and disaster recovery planning
  • Manage IT asset inventory and documentation
  • Lead governance, planning, and iteration sessions

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field

• 5–10 years of progressive IT experience including data engineering, analytics, full-stack development, and foundational infrastructure knowledge

• SQL Server, Azure, Power BI, Power Apps, Python, Angular
• Data governance, cloud platforms, and business intelligence
• Application development project management
• Strong communication, collaboration, and organizational skills
• ITIL, PMP, or similar certifications preferred

• Advanced T-SQL, data modeling, and warehouse design
• ETL tools (Azure Data Factory, SSIS, Python…