Medical Coordinator

Oklahoma Arthritis Center (OAC) is an Equal Employment Opportunity employer and considers all applicants without regard to race, religion, color, sex, national origin, age, disability, veteran status, or any other legally protected status.

A Payment Posting Coordinator will ensure accurate, timely posting of payments and adjustments from insurance carriers and patients, directly impacting cash flow and revenue integrity. This role meticulously reconciles payments, researches and resolves discrepancies, and communicates payment issues to billing and management teams, reducing errors and minimizing delays in revenue recognition.

The dedicated focus allows clinical and infusion billers to concentrate on optimizing coding and claims submission without being burdened by payment complexities. Additionally, it requires expertise in tracking payment trends and managing remittance advice helps improve financial reporting accuracy, supports denial management efforts, and enhances overall operational efficiency.

• Prepares and distribute weekly rotation schedule.
• Monitors work flow and productivity, reports weekly to Billing Manager.
• Oversees training schedule for new employees.
• Assist all staff members with audit of accounts when needed.
• Monitors posting correction requests and determines if additional training is needed.
• Works with accounting to confirm high dollar eft payments have been received by the bank.
• Other duties as assigned by the Billing Manager.
• Responsible for opening each day through uploading electronic remits as well as printing and distributing I-claims to the billing specialist to work.
• Responsible for accessing the insurance carrier portals and printing remits for posting.
• Responsible for posting and monitoring payments from patients and third-party payers, to include auto-posting and manual posting.
• Responsible for analyzing payments and forwarding any unpaid, underpaid claims/lines to the billing specialist for review and correction/appeal.
• Posting all return checks and contacting the patient to make arrangements for taking care of the NSF check as well as the appropriate fee.
• Responsible for posting all refunds as well as mailing refunds.
• Working the Unassigned Payment Analysis Report monthly (prior to statements going out)
• Responsible for daily balance, deposit and close of day.
• Daily scanning of all posting.
• Assist co-workers as needed.
• Recognize when others are in need of assistance, information or directions and offers to help when able, or find someone who can.
• Responsible for neatness of work area to include stocking and cleaning. Be productive when faced with any “down time” during work hours.
• Maintain emotional control and diplomacy at all times.
• Maintain open and positive lines of communication.
• Consistently report to work on time, begins work promptly and perform duties for entire scheduled shift.
• Maintain absenteeism within company policy.
• Notify Administration of absences and tardiness in a timely manner.
• Read new policies and documents as instructed.
• Adhere to company policies and procedures.
• Demonstrate sensible and efficient use of equipment and supplies by limiting waste, spoilage or damage.
• Other duties as assigned by Administration.

• A High School Diploma or GED required.
• A combination of six to twelve months of directly related payment posting experience.

• Ability to work effectively in a fast-paced environment.
• Physical ability to sit, perform data entry and view computer screen for long periods at a time.
• Occasional exposure to communicable diseases and biohazards.
• Daily standing, walking, bending, and maneuvering.
• May require lifting up to 50 pounds or more to transfer and/or turn patient with and without assistive devices.

Travel may be required.

Normal work hours are 8:00 a.m. to 5:00 p.m., Monday through Thursday and 8:00 a.m. to 1:00 p.m. on Fridays. Hours may vary depending upon the needs of the position, department, and clinic.

Please note this job description is not designed to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change from time to time, with or without notice.

Standard office equipment including: computers, printers, faxes, copiers, postage machine, etc.