Seasonal Park Office Desk Clerk - Lake Eufaula State Park

Seasonal Park Office Desk Clerk - Lake Eufaula State Park

Agency: Department of Tourism and Recreation
Location: Lake Eufaula State Park
Job Type: Part-time Seasonal (Fixed Term)
Compensation: $12.00 per hour

Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public-facing customer service representatives in the park’s front office, lodge or resort. They are responsible for providing customers with requested information or assistance concerning services or direct requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment; issuing equipment, supplies, or other materials;

processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier.

• Answer telephones, take messages, and provide information about park and/or lodge facilities.
• Receive walk‑in and phone‑in reservation requests.
• Check guests into accommodations, validate parking.
• Post charges to guest accounts, including necessary corrections and transfers.
• Collect charges, process credit card vouchers, and close guest accounts.
• Check in/out recreation equipment, golf carts, etc. to lodge guests.
• Assist with gift shop at front desk with sales and restocking merchandise.
• Prepare various reports under general direction.
• Prepare correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Perform general housekeeping in public areas.
• Perform other related duties as assigned.

• Must be at least 16 years of age.
• Ability to effectively communicate with a variety of people both orally and in writing.
• One (1) year of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience.

• Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.
• All candidates tentatively selected for this position will be subject to a background check.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.