Virtual Executive Assistant

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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior-level managers. The responsibilities include managing calendars, making travel arrangements, and preparing expense reports.

The ideal candidate should be well-organized, have great time management skills, and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10am - 7pm EST

To be considered, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Managing a complicated and busy schedule
• Performing planning, logistics, and operations work
• Providing comprehensive administrative support
• Coordinating individual and group travel
• Handling confidential and sensitive information with appropriate judgment and discretion
• Supporting data entry, project completion, event/meeting planning, filing, mail handling, and correspondence
• Organizing meetings and summits from start to finish
• Screening calls, preparing documents, bill payments, record keeping
• Running various errands as needed
• Creating and maintaining action items, to-do lists, and following up proactively
• Performing Chief of Staff level duties and/or project management tasks
• Handling procurement and logistics duties

• Proven experience as an Executive Assistant or Personal Assistant (preferably in a BPO)
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel, PowerPoint)
• Excellent time management and prioritization skills
• Attention to detail and problem-solving skills
• Strong organizational and multi-tasking abilities
• High-speed internet connection (20
  
  Mbps+ download)

We offer competitive compensation based on experience, along with benefits such as PTO, bonuses, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a supportive work environment.

This role is largely sedentary, requiring long periods of sitting and computer use. Occasional movement and lifting up to 40 pounds may be necessary.

• Must be authorized to work in the job location
• Willingness to undergo background/security checks and drug screening

MCI is committed to diversity and equal opportunity in employment. We do not discriminate based on any protected characteristic and provide reasonable accommodations as needed.

MCI is a prominent provider of business process outsourcing, contact center services, and IT solutions, recognized for rapid growth and industry leadership. We operate multiple facilities across North America, South Africa, and the Philippines, employing over 10,000 professionals.

This description provides a general overview and is not exhaustive of all duties. The employer reserves the right to modify this description at any time.