CSR​/Order Processor

About Freemen Nutra Group:

• At Freemen Nutra Group, our diverse portfolio centers around ingredient solutions for the food, beverage, and functional nutrition markets.
• We are a leading global supplier who integrates the needs of our customers and provide start to finish product solutions.
• Our market intelligence and commitment to transparency has transformed the industry – empowering our team, and the customers we serve.
• We believe that the diverse perspectives of our employees only help forge our unified voice as a company.
• Full of energy and drive, we are committed to continue to re‑invest in ourselves, our team (The Freemen Family) and the clients we serve.

• The Freemen Nutra Group team is looking for a Customer Service Representative to join our team of reliable, detail‑oriented support staff.

• Department:
  Customer Service/Operations;
  Type:
  Full Time; FLSA Status:
  Hourly;
  Non-Exempt;
  
  Essential Job Functions:
  
  Answering incoming calls / emails from customers, vendors, and sales team;
  Process sales and blank orders;
  Execute and manage POs;
  Data entry and inventory management;
  Sales invoicing;
  Routing the shipment;
  Product sample coordination and distribution;
  Perform other duties as assigned including, but limited to administrative tasks within the office
• Minimum Requirements:
• Must be proficient with Microsoft Office, Outlook.
• Must have experience in Order Processing, customer communications, and or logistics management.
• Must be highly organized and detail oriented.
• Be able to work independently, efficiently on your assigned tasks.
• Must be able to manage multiple tasks/orders at one time.
• Must be able to communicate and cooperate with co-workers while working in a separate location.
• Must be willing to work as a team with other CSR to share workloads.
• Have professional verbal and written communication skills.
• Must be able to follow instructions.

• Experience with ERP systems.
• Associate's degree.
• Experience in the Ingredients Industry with a supplier, distributor, or manufacturer.
• Have an understanding or experience with global import/export logistic management.
• Must submit to and comply with a background check prior to hiring.
• Must be able to lift and carry 25lbs.
• Must be able to speak and write English.
• Candidates must have reliable transportation to work, and a valid driver’s license.
• This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
• Freemen Nutra Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.