IT Monitoring & Observability Engineer III - Digital Technology Services

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Information Technology (IT) Monitoring & Observability Engineer III will partner with the Hackensack Meridian Health (HMH) business leaders in designing, developing, and maintaining automated solutions to enhance monitoring, alerting, and system remediation in a hybrid healthcare IT environment as part of Digital Technology Services (DTS) within HMH. Leverages deep expertise in Python, Power Shell, and automation frameworks, such as Ansible/Terraform. Key focus on proactively preventing outages by optimizing monitoring platforms, such as Datadog and Solar Winds, managing database configurations, and analyzing system data.

Mentors junior team members and serves as an escalation point for complex technical challenges, ensuring all solutions adhere to security and compliance standards.

• Bachelor's degree in computer science, Information Technology, Engineering, or a related field; or equivalent related experience (4 years).
• Minimum of 7+ (11+ if no degree) years of experience in IT automation and monitoring in a hybrid cloud/on-premise environment.
• Strong knowledge of monitoring and observability platforms such as Datadog, Solar Winds, Google Cloud Monitoring, Nagios, New Relic, and Elk.
• Proficiency in Python scripting for automation, data processing, and API integrations.
• Familiarity with cloud platforms (i.e., Google Cloud, Azure, AWS) and their monitoring services.
• Strong understanding of IT infrastructure, networking, system logs, and security monitoring principles.
• Detailed knowledge of Database Schemas and SQL.
• Hands-on experience with IT automation tools such as Ansible, Terraform, or Power Shell scripting.
• Knowledge of containerization and orchestration (i.e., Docker, Kubernetes) is a plus.
• Fundamental knowledge of secure coding practices.
• Understanding Observability Architecture and Design.
• Strong analytical and troubleshooting skills in a complex IT environment.
• Ability to work independently and collaboratively in a fast-paced, regulated environment.
• Excellent communication and collaboration skills to work across IT, security, and business teams.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

• Project Management background.

• Certification in a monitoring suite(s), such as Solar Winds, Data Dog, Dynatrace, or Google Cloud Platform (GCP).

• Certification(s) in Cloud Developer and/or Cloud Dev Ops areas, such as AWS Certified Dev Ops Engineer, Google Professional Cloud Dev Ops, Microsoft Certified Dev Ops Engineer.
• Project Management Professional (PMP) and/or Project Management Institute (PMI) certifications.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!