Medical Secretary

Overview

We are seeking a detail-oriented and highly organized Medical Secretary to support our Consultants with exemplary administrative and secretarial services. The ideal candidate will possess excellent typing skills, medical terminology knowledge, and a strong ability to manage sensitive communications with professionalism and discretion.

• Provide an efficient secretarial service to all Consultants.
• Type Consultants’ clinic notes and letters to GPs and external agencies within 48–72 hours.
• Respond to patient queries tactfully, especially when handling sensitive issues.
• Liaise with Consultants and secretaries to resolve patient queries and complaints promptly.
• Independently manage correspondence, calls, and queries for at least six Consultants with high accuracy and attention to detail.
• Communicate effectively with GP surgeries and healthcare professionals (Occupational Health Nurses, physiotherapists, etc.).
• Provide copy clinic letters when necessary.
• Open and distribute Consultants  mail.
• Type discharge summaries, operation notes, and similar documents.
• Log and distribute incoming documents (clinic/theatre typing, insurance forms, DWP forms).
• Order Consultant-specific stationery and paper supplies.
• Collaborate with departments such as Outpatients, Medical Records, and NHS Team.
• Assist in training new and trainee Medical Secretaries.
• Complete mandatory training (fire safety, health & safety, etc.).
• Provide adequate cover during holiday/sickness to ensure uninterrupted service.
• Contribute to procedure development within the department.
• Stay informed on company policies and procedures.
• Deliver outstanding customer service to consultants, patients, and colleagues.
• Perform other duties as assigned by the Senior Medical Secretary.

• Proficient in audio typing.
• Strong communication skills (written and verbal).
• Excellent attention to detail and organizational skills.
• Professional telephone etiquette.
• Competency in using IT systems.
• Familiarity with medical, anatomical, and physiological terminology.

• Prior experience in a healthcare environment.
• RSA Level II or equivalent qualification.

• Good general education.
• Audio typing proficiency required.
• RSA Level II or equivalent preferred.

• Competitive salary and benefits.
• Ongoing training and professional development opportunities.
• Supportive team environment.
• Opportunities to grow within a global organization.

Pulivarthi Group is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.