Business Office Float

Overview

James Street Surgical Center is a fast-paced ASC environment committed to producing the highest quality work and experience for patients and their families.

The Business Office Float at James Street Surgical Center is responsible for covering any aspect of the business office necessary. Duties include answering the phone, front desk reception, data entry, insurance verification, patient calls and chart scanning. The ideal candidate will possess outstanding multi-tasking abilities, communication and teamwork, and the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

• Verifies insurance prior to patient’s arrival, to include "Add On s and Direct Admits"
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for authorization.
• Calculating and informing patients of amount due
• Communicating with the Dr. Office
• Ensures all required forms are placed in designated areas of the patient’s chart
• Daily preparation of charts for next day s surgeries within required deadline
• Out-bound collection calls to patients regarding their medical invoice/bill, answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Knowledge of health care financing and Medical Collections preferred.
• Other duties as assigned.

• Minimum 1-2 years of hospital or medical office experience preferred.
• Must have excellent communication skills.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the facility as a whole.
• Extreme multi-tasker.

Pay Range: $23.00/hr - $28.00/hr (Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity.

A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.