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Customer Service Representative
Job in
Edison, Middlesex County, New Jersey, 08817, USA
Listed on 2026-03-06
Listing for:
PrideStaff
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.;
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.;
Refer unresolved customer grievances to designated departments for further investigation.;
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
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