Dispatchers Airport

Overview

Salary: £16.17 per hour plus £4.04 per hour unsociable shift allowance. Contract Type:
Fixed Term. At we are proud to deliver a VIP service to our customers. We have a fantastic opportunity as a Customer Helper-Dispatcher at Edinburgh Airport
.

As a member of our Ground Operations Team at Edinburgh Airport
, our Dispatch colleagues play an essential role in ensuring the safe and efficient turnaround of our aircraft, as well as taking on customer-facing duties, assisting our customers with the check-in process, managing queues and offering assistance as they arrive at the airport.

What will you do as a Dispatcher?

• Facilitate our aircraft turnaround
  , working with all teams involved in the turnaround, including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams
• Perform pre-flight check requirements
  , preparing accurate loading documentation including trim calculations and loading instructions
• Work to legal regulations and company requirements; operating all equipment in a safe manner and maintain a clear and safe working environment for you and your colleagues
• Welcome customers as they arrive for check-in, offering assistance and support at both self-service kiosks and manned check-in desks, while also managing queues efficiently
• Ensure the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values

This role is available on a 37.5 hour per week fixed term contract basis. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility. Shifts will cover our 24/7 operation and will include working weekends and bank holidays.

• Role Model behaviours and ambassador for the Jet2 brand and ethos. You will also have -
• Previous experience within a Ground Operations/Airside environment.
• Understanding of the technical aspects of the aircraft turnaround process
  .
• A positive and conscientious approach.
• Strong teamwork skills and the ability to organise and prioritise effectively to ensure the safety of our customers, yourself and your team.
• For all our airside roles you must hold a full UK Driving Licence and the ability to pass a Medical
  , administered by the airport.

• Hourly rate of £16.17 per hour plus an extra £4.04 per hour for unsociable hours (hours worked between 11:00pm - 04:59am).
• Free Car Parking for all our colleagues at the airport.
• Rest areas to relax during breaks and free refreshments during your shift.
• Recommend a Friend scheme (£250 for successful referrals) & pension scheme.
• Colleague discounts on
  Jet2holidays
  and holidays and flights.
• Annual pay review
  , our famous Red uniform, paid training course & much more!