Maximisation and Advice Officer

Housing and Homelessness Service

Income Maximisation & Advice Officer - Household Support & Advice Team

Multiple sites across the city

Salary: £33,287 - £39,129

Hours:

36 per week

Are you an experienced adviser, competent in welfare rights and/or money advice?

Keen for a new challenge joining a team that tackles and prevents poverty, that works in partnership with others and is developing links with community‑based services?

The Advice Shop is seeking Income Maximisation & Advice Officers who will work with locality‑based colleagues to provide a high quality income maximisation and money advice service, working to the National Standards for Information & Advice Providers.

You will undertake advice provision across both welfare rights and money advice, while assisting colleagues and service users with all aspects of advice provision and developing the service to maximise accessibility and impact.

You will work closely with others across the Council and with Department for Work and Pensions, Social Security Scotland, voluntary sector, statutory services, creditors and NHS provision.

Offering a person‑centred, outcome focused intervention to all age groups to tackle inequality, poverty and maintain tenancies, you will have excellent inter‑personal and communication skills.

Contributing to the Council's prevention and early intervention approaches to addressing poverty and homelessness, you will be part of a wider service area seeking to develop, deliver, and improve integrated services to individuals and households.

On the job training will be provided as we value continuous professional development so a commitment to your ongoing learning and development is expected.

This post requires a Basic Disclosure so preferred candidates will be required to obtain the Disclosure prior to a formal offer of employment being made by the City of Edinburgh Council.

If you wish to know more about the role, please contact:

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently under‑represented.

All applicants will be considered fairly based on skills and experience. Disabled and care‑experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

View Income Maximisation & Advice Officer Job Description