Caseworker; Scotland

The Organisation

Perennial is the nation's only charity dedicated to helping people in horticulture. Together with our network of partners, we provide free support, information, advice, financial assistance and services for horticulturalists and their loved ones experiencing illness, disability, bereavement, family breakdown and financial difficulties. We have a real focus on improving the health and wellbeing outcomes of people working in horticulture and have an ambitious preventative strategy to create better futures for people working in horticulture.

We are looking for a Caseworker to join us on a full-time, permanent basis, working 37.5 hours per week. You will provide advice, guidance and practical support to individuals working in horticulture and their families throughout Scotland. Specifically, you will identify solutions to address underlying issues and build resilience, co-ordinating multi-source support and following up on the solutions you implement. Providing advice and support across social care, health, benefits, housing and employment, you will also have the opportunity to specialise and gain expertise in a specific area.

• Produce concise reports, accurate case records, and high-quality correspondence
• Support individuals in challenging or traumatic circumstances
• Identify needs, uncover underlying issues, and inform case management plans
• Create clear, accessible resources such as factsheets, briefings, and guidance materials
• Build collaborative relationships with colleagues, volunteers, partner organisations, external agencies, and service users

To be considered as a Caseworker, you will need:

• Experience of assessments using evidence-based tools to support and measure long-term sustainable change
• Experience of giving advice regarding employment, welfare services, health, and social care
• Experience of providing confident and accurate information via a helpline, using a triage system and signposting
• Experience of developing casework plans to address root causes
• Be highly organised, adaptable to changing service needs, and motivated by continuous improvement
• Experience of working remotely, both independently and collaboratively
• Experience of travelling for meetings, networking and Service Users appointments

The closing date for this role is 8th February 2026, with first interviews planned for the 17th February 2026.

Other organisations may call this role Support Worker, Community Support Worker, Welfare Adviser, Case Support Worker, or Advice Worker.

Webrecruit and Perennial are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to join us as a Caseworker and make a difference to peoples lives across Scotland, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.