Installation Technician IP Camera Training Systems​/CCTV

Scotia UK plc, operating under the smots™ brand, is a leader in manufacturing and selling specialist healthcare video observation systems in the UK and beyond. Established in 1963, the company is dedicated to providing cutting-edge solutions for healthcare video observation. Our systems are renowned for their quality and reliability, serving clients worldwide in improving healthcare training and monitoring.

This is a full-time, on-site role, f or an Installation Technician based in Edinburgh but travelling UK wide (and sometimes further). The responsibilities include installing, maintaining, and troubleshooting IP camera systems and related equipment. The role involves working with IP networks, ensuring customer satisfaction through excellent service, and providing effective communication with clients. The technician will ensure systems operate efficiently and meet the technical needs of customers.

From fitting of cameras and microphone systems to ceilings to liaison with IT professionals and software installation and configuration you will be responsible and take credit for the highest quality of installation as expected by smots™ customers.

While this is a Monday to Friday role you will often be away during the week with overnight stays as required.

Salary £26,000 - £42,000 plus overtime, company van, 28 days annual leave + public holidays

• Excellent communication and customer service skills to ensure effective collaboration and customer satisfaction
• Experience with networks and installation of IP camera systems and related equipment
• Understanding of CCTV systems and related technologies
• Ability to work independently and manage multiple projects effectively
• Strong troubleshooting skills and the ability to resolve technical issues promptly
• A flexible and proactive approach to problem-solving
• People don't often leave smots™ either as customers or employees...