Trade Counter Assistant​/Driver

Role and Compensation

Trade Counter Assistant / Driver

Hours:

44 per week, 7am - 4:30pm Monday to Friday, 8am - 12pm on a Saturday rota
Salary: £27,936 basic salary per year
Bonus/OTE:
Realistic total earning potential of up to £31,536 per year
Benefits:
Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
Base:
Site based

Eurocell is a stock‑market listed Public Limited Company and the market leader for uPVC products within the building industry. We believe our people are our greatest asset, and we are a successful, dynamic, ambitious organisation looking for great team players to grow with us.

Our Trade Branch Network offers genuine opportunities to make a difference, and many exciting career pathways within Eurocell. We are committed to supporting your work/life balance in the following ways:

• Christmas shutdown period
• Occasional Saturday rota only
• No Sunday opening
• Branch closes at 4:30pm during the week, supporting work/life balance
• FREE healthcare plan for all employees
• Exceptional monthly branch bonus, industry‑leading induction and training programmes
• Excellent growth opportunities

• Hands‑on, lead‑by‑example tasks working closely with the Branch Manager and Supervisor in day‑to‑day operations
• Responsible for trade counter sales to meet sales targets, confidently communicating product knowledge to customers
• Provide exceptional customer service and support to both new and existing customers
• Pick, load and deliver products to customers using Eurocell’s 3.5‑tonne flatbed trucks and LWB vans
• Plan routes, drive safely, and keep the company vehicle clean
• Support the Branch Manager with timely and complete actions and activities
• Ensure compliance with health and safety, company policies and procedures
• Maintain excellence in customer service, operational standards and branch sales targets
• Develop and maintain positive customer relationships to support sales targets
• Assist with delivery of branch operations
• Provide support to branch colleagues as needed
• Maintain branch standards—including warehouse and stock management, front‑of‑house cleanliness and point of sale

• Passion and energy to deliver exceptional customer service and achieve business targets
• Hands‑on, customer‑focused approach, confident and happy to serve customers and proactively engage with potential prospects
• Commercial mindset to drive sales and maximise margins while ensuring customer satisfaction
• Good organisational skills, ability to prioritise and use own initiative
• Confident IT user with experience of MS Office and industry standard software such as SAP
• Full and valid driving licence essential; FLT licence an advantage
• Previous branch stock‑take experience an advantage
• Comfortable working in a small team and occasionally alone
• Experience in a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment an advantage

• Very competitive basic salary and monthly bonus scheme
• 25 days holiday plus statutory holidays (normally 33 days in total per year)
• Free healthcare plan for all employees
• Enhanced maternity and paternity benefits
• Free life assurance plan of 3× your annual salary – Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates, sharing in company success
• Company pension plan
• Employee discount on Eurocell products
• Discounts across many well‑known online and high‑street retailers
• Blended training – e‑learning and on‑the‑job training to aid career development
• Care First Employee Assistance Programme – confidential support available 24/7, 365 days a year
• Colleague referral programme – we pay you for successfully referring people to join our team
• Excellent growth opportunities with Eurocell