Customer Service Advisor - Sales

Location: City of Edinburgh

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
** This is a 35 Hour, 6 month fixed term role working Monday-Friday .
**** What You’ll Be Doing
*** Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
* Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
* Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
* Keep the branch looking clean and tidy, to make a great first impression on our customers
* Maintain stock levels, carrying out regular stock counts
* Work with colleagues to suggest opportunities for improvement
** What We’re Looking For
** Enthusiasm - Positivity and unyielding passion for the merchant world.

Decency – Honesty, integrity, and mutual respect

Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.

Pride - Dedication in producing top-notch results.

Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2

Work, Benenden Healthcare, Critical Illness Cover Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.
With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at  We look forward to hearing from you!
#J-18808-Ljbffr