Bonaly Booking Administrator

The Bonaly Booking Administrator will be responsible to the Chair of Bonaly Scout Centre.

• Provide administrative support to the operation of Bonaly Scout Centre by processing customer enquiries for day visits, camping, residential visits and activities.
• Manage the online booking system to ensure the fees, invoices and emails are kept up-to-date.
• Create reservations and ensure that deposits are paid in a timely manner to confirm bookings.
• Update existing bookings to reflect changes of dates, numbers and cancellations where appropriate.
• Consult with the Site Managers on complex bookings and capacity issues.
• Create an evidence trail of each booking for use by the Duty Wardens.
• Liaise with Site Managers and Bonaly Service Team (BST) regularly on upcoming bookings.
• Ensure prompt payment of all outstanding fees.
• Ensure the safety and security of records maintained by Bonaly Scout Centre, and that they comply with appropriate legal requirements.

Based in a unique location in Scotland’s capital city and on the edge of the Pentland Hills Bonaly has just benefited from major investment and has:

• Two large camping fields that can accommodate up to 400 campers.
• Two residential buildings that can accommodate a total of 78 people, plus Ken’s Den a small ‘self contained village’ for 24 people.
• A range of Indoor and outdoor activities including a high ropes, low ropes, archery and self-led activities.

We believe that amazing things happen in the great outdoors and that nights away can have a powerful, positive impact on young people’s development, empowering them to make a positive contribution to society and that’s exactly what Bonaly Scout Centre is here to provide. It is where we all strive to achieve our mission of helping young people to do their best by providing great adventures that create memories for life.

Bonaly Scout Centre is a key enabler in delivering the Region’s strategy to support and empower our volunteers to deliver an amazing programme.

Bonaly Booking Administrator

Core Purpose would be the first point of contact for customers. This is an important role which has been established to manage all aspects of customer enquiries and bookings.

Job Description

• Responsible to
  :
  Chair, Bonaly Scout Centre
• Base location: Bonaly Scout Centre, 71 Bonaly Road, Edinburgh, EH13 0PB
• Term: One year with a view to becoming permanent
• Salary: £10,300 based on FTE £24,000
• Hours: Annualised 15 hours per week over a calendar year

Thank you for your interest in volunteering. Please complete the form on our website and return it to Simon Innes (  ) or nominate someone else you think would be awesome for the role. If you are nominating someone, no worries- they’re only encouraged to apply if they are keen!

For more information

For more information, or for an informal chat about this vacancy, please contact: