Assistant_Portobello

Company Description

Marie Curie is the UK’s leading end‑of‑life charity and the largest non‑NHS provider of end‑of‑life care across all four nations. We deliver community nursing and hospice care and run retail stores that generate revenue, build awareness and engage local communities.

Join our dynamic retail environment where a can‑do attitude makes a real difference. We are looking for courageous individuals who take initiative, are considerate team players, and put customers first.

As an Assistant Retail Manager, you will support the Retail Manager and encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.

• Assist the Retail Manager in maximizing sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
• Keep merchandising up to date with trends and competition.
• Maximize Gift Aid income and oversee the proper display and administration of bought‑in goods, ensuring minimal stock loss.
• Engage customers, coach volunteers and staff on how to spark conversations, encourage add‑donations, and register them to the loyalty scheme.
• Engage with the community to drive repeat trade, stock donation, volunteer recruitment and community involvement.
• Recruit and manage volunteers and ensure all staff and volunteers follow Marie Curie procedures and guidelines.
• In the Retail Manager’s absence, take overall responsibility for the management and operation of the store.

• Previous retail experience, preferably in fashion/clothing.
• Experience with cash handling and financial management procedures.
• Strong interpersonal and communication skills with a customer‑first attitude.
• Ability to work independently and as part of a team.
• Good organisational skills and ability to prioritise workload.
• Understanding of health and safety procedures in a retail environment.
• Experience in managing and motivating volunteers (desirable).

• Send a recent CV and a cover letter detailing your experience, how you meet the specification and why you want to work for Marie Curie.
• In this role you will have sole responsibility for running the store, which involves lone working. Candidates under 18 will not be considered.

• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (matching contribution up to 7.5%)
• Loan schemes for bikes, computers and season tickets
• Continuous professional development opportunities
• Industry‑leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family‑friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Vacancy type:
Permanent, part‑time

Location:

Portobello Store

Salary: £3,492.06 per annum + benefits

Hours per week: 5.5

Closing date: 21st January (applications are considered as received)

For more information or an informal chat please contact jobs. You can view the full job description and our candidate pack here.

Mid‑Senior level

Part‑time

Administrative

Non‑profit Organizations

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We are dedicated to creating a safe, supportive and rewarding workplace.

We are committed to a world where everyone can thrive and fulfil their potential. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences and are a Stonewall champion.

We’re happy to accommodate any requests for reasonable adjustments. Please email any requests to access.