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Head of Customer Experience & Store Operations

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Sainsbury's
Full Time position
Listed on 2026-03-02
Job specializations:
  • Management
    Retail & Store Manager, Operations Manager
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

A major UK retailer is seeking a Lead Customer Experience Manager to oversee a team of managers and ensure outstanding service across various store areas including checkouts and petrol stations. The ideal candidate will have proven leadership skills in a fast-paced environment, a focus on customer satisfaction, and the ability to drive performance improvements.

This role offers a great benefits package and opportunities for personal development.
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