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Senior Pensions Complaints Lead; SIPP & Property

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Lloyds Bank plc
Full Time position
Listed on 2026-02-28
Job specializations:
  • Management
    Portfolio Manager, Wealth Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior Pensions Complaints Lead (SIPP & Property)
Location: City of Edinburgh

A leading banking institution in the UK is seeking a Senior Complex Pensions Complaints Manager to oversee a team responsible for resolving customer complaints related to pensions. This position requires extensive knowledge of complex pensions markets and the ability to lead high-performing teams. The successful candidate will analyze data to optimize performance and enhance customer experiences. This role provides flexible working options with a competitive salary package and the chance to impact customer service positively.
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Position Requirements
10+ Years work experience
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