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Operations Delivery Leader – Customer Service Excellence

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Government Recruitment Service
Full Time position
Listed on 2026-01-20
Job specializations:
  • Management
    Education Administration
Job Description & How to Apply Below
Location: City of Edinburgh

A public service agency in the UK is looking for an Operational Delivery Manager to lead geographically dispersed teams and ensure high-quality service delivery. The role involves strategic oversight, performance management, and fostering a culture of continuous improvement. The ideal candidate will have strong leadership skills and a commitment to customer service excellence. Benefits include flexible working options, generous leave, and a substantial pension contribution.
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