Financial Services Programme Advisory and Delivery Senior Manager

About the Role

Our team helps financial institutions transform and deliver their Programme strategic priorities.

We are looking for a skilled, ambitious, and enthusiastic Manager to help support the continued development and delivery of our market‑leading Programme Assurance Proposition within our new Technology Data & Resilience Go to Market in Financial Services Risk.

Your responsibilities will vary depending on your engagement and client portfolio but will likely touch upon two key areas:
Programme Assurance and Programme Delivery covering all areas of the support we provide to our clients.

• Design and implement RACMS to track and mitigate risks throughout the programme lifecycle.
• Ensure all programme activities align with organisational controls and risk management strategies.
• Collaborate with risk management teams to identify potential programme risks and create contingency plans.
• Develop robust audit testing strategies to ensure all deliverables meet required standards and specifications.
• Oversee testing phases from unit testing through user acceptance testing ensuring thorough validation processes are in place.
• Analyse testing outcomes to identify areas of improvement and implement corrective actions as needed.
• Establish audit methodologies to evaluate programme compliance and effectiveness.
• Conduct regular audits of programme processes, outputs and documentation to ensure adherence to policies and guidelines.
• Utilise audit findings to drive continuous improvement initiatives and enhance overall programme quality.
• Implement comprehensive quality assurance frameworks integrating RACMS and audit results to optimise programme effectiveness.
• Monitor programme risks and mitigation plans ensuring adherence to quality and compliance standards.
• Conduct regular reviews to ensure programmes align with strategic objectives and best practices.
• Collaborate with key stakeholders to assess programme effectiveness and optimise delivery processes.
• Provide clear, timely and relevant communication regarding programme assurance activities to senior management.
• Prepare and present detailed programme assurance reports including risk assessments, testing outcomes and audit findings.
• Maintain thorough documentation of programme assurance activities, findings and follow‑up actions.
• Lead project delivery teams ensuring all projects are executed efficiently and effectively.
• Define project scopes, objectives and deliverables in collaboration with senior management and stakeholders.
• Creation and management of sufficient RAID frameworks to meet client and delivery needs.
• Design, implement and maintain reporting for internal and external stakeholders.
• Implementation of end‑to‑end programme governance controls.
• Allocate resources effectively, balancing programme priorities and ensuring optimal usage of personnel and budget.
• Identify and manage dependencies and bottlenecks across projects.
• Establish KPIs and performance metrics to track programme progress and success.
• Implement corrective actions promptly to address any deviations from project plans.
• Foster a culture of continuous improvement by analysing performance data and implementing best practices.
• Encourage innovative thinking and the use of modern technologies to enhance programme delivery.

• Extensive experience in Programme management assurance or risk management within Financial Services or other highly regulated industries.
• Strong working knowledge of P3M, P3MO and agile frameworks and tools; experience applying these disciplines to complex change portfolios and programmes.
• Experience in transformation and change management including design and implementation of new portfolio, programme and project governance structures applying agile change models and benefits realisation.
• Demonstrated ability to lead Programme management and assurance engagements across large‑scale technology, data and business transformation programmes with governance, risk and controls.
• Excellent stakeholder management skills with the ability to influence senior executives and cross‑functional teams.
• Strong analytical and problem‑solving capabilities; the ability to…