Client Support and Reception

Being the first point of contact for our clients is a crucial role in our team. The successful applicant for this role will be the first point of contact for any visitor to our office. The position is office based, focused on supporting clients in emotionally charged situations and colleagues working under pressure. The role includes receptionist duties and providing administrative assistance for our lawyers.

This role is full-time.

The main duties of the role include

• telephone contact with clients and other professionals
• greeting clients in a professional and friendly manner
• maintaining excellent client service and ensuring confidentiality
• preparation of meeting rooms for in person meetings
• diary management
• collating and organising papers
• dealing with incoming/outgoing mail
• photocopying/scanning and filing

Our preferred applicant will be able to demonstrate

• a warm and professional manner, both in person and on the telephone
• discretion and the ability to handle confidential information with care
• good interpersonal skills and the ability to work constructively as part of a team
• familiarity with (or a willingness to learn use of) Word, Outlook and Adobe

SKO is Scotland's largest niche family law firm, top ranked in both Chambers & Partners and the Legal 500 and one of only two in Scotland to receive a Legal 500 Client Service Award. We are focused solely on meeting the needs of clients accessing Scots Family Law advice, advising individuals and other lawyers in the UK and abroad. As well as having Solicitors accredited by The Law Society of Scotland as Specialists in family law, child law and as family mediators we have three family Arbitrators and knowledgeable and experienced support staff.

We are close knit team and pride ourselves on our commitment to our clients and to excellence in our specialist field.

To apply for this position  together with a covering letter to