CIO Controls Manager

Job Title: CIO Controls Manager

Contract Type: 12 Month Fixed Term Contract
Function: Chief Information Office (CIO)
Location: Edinburgh
Salary: £Competitive plus excellent benefits
Closing Date: 20 March 2026

The CIO Controls Manager within Technology Risk plays a pivotal role in ensuring IT controls are effectively designed and implemented across the Chief Information Office (CIO), and TSB meets associated Legal, Regulatory and Mandatory requirements.

The role will help shape the IT control framework, and work with key stakeholders across CIO to ensure controls are rolled out and ensure gaps in the framework are remediated. Third party assurance plays a key role in the framework, and the role will help scope and assess assurance reports provided by key third parties.

Operating with minimal direction, the role manages the day‑to‑day interaction with external auditors, and the tracking / reporting associated with their data requests.

A strong role holder will make a significant difference by driving control remediation, providing clear risk insight, coordinating CIO responses to external requests, and ensuring issues are addressed promptly, with appropriate escalation and strong follow through.

• Experience designing, implementing and testing IT SOx controls, ideally withing a banking environment
• Strong background in IT General Controls (ITGCs) and third‑party assurance (SOC1 T2)
• Understanding of SOx requirements and IT control frameworks (NIST, ISO, ITIL, COBIT)
• Experience managing the engagement with external IT audit, and associated tracking / reporting
• Expertise across IT domains (Technology, Change, Data, Cyber, Supplier) providing authoritative first line guidance, challenge and delivery
• Strong stakeholder influence skills, providing expert risk based insight and constructive challenge to Application / Control / Standard / Policy / Risk owners
• Certifications from ISACA (CISA, CISM, CRISC) or ISC2 (CISSP) would be an advantage

• Hybrid and flexible working arrangements to support a healthy work/life balance.
• An attractive reward and benefits package through myTSB, giving you more of what matters to you.
• A diverse, energising, and collaborative working environment.
• A career that’s enriching and full of opportunities.

There will likely be a 30‑minute informal, exploratory chat with the Hiring Manager followed by a structured interview via Teams with the Hiring Manager plus another member of the team. Here are some of the questions you’ll be asked at interview:

• What do you need from your work environement to really thrive?
• How have your actions created a sense of Inclusion and belonging in the past?
• When have you successfully gained the commitment of different stakeholders who held opposing views to your own?
• Tell me about how you have taken deliberate action in the past to break down silo's ad create opportunities for collaboration.

So, if this sounds up your street, come join our team, we make things happen!

We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day.

Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you.

TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. Please also let us know what adjustments you’d benefit from throughout our process.