Risk Management Operations and Assurance Assistant Manager

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Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

This role is within the Technology Risk management and Operations Team and reports to the Risk management and Operations Senior manager. You will be working within a dedicated team to deliver Technology and Cyber Security risk assessment and risk management processes using extensively Service Now Integrated Risk Management modules supporting the definition and delivery of controls across Deloitte Technology including management of a risk library, risk assessment processes and also to support other DT teams that undertake control testing and assessments.

• Support IT organizational maturity development of risk management leveraging Global and DT standards, Maturity Assessment, and Compliance activity;
• Develop risk management elements, including automation, of test and assessment processes to increase validation of other ITRM activity e.g control testing across DT;
• Support the Risk management and Operations Senior manager to utilise the full functionality of Service Now Integrated Risk Management to deliver risk management.
• Work within and support IT Risk Management processes within a 3 Lines model.
• Prepare reports as required for presenting results to Deloitte Technology leaders, Member Firms, and relevant stakeholder, including Global Risk Leaders, Executive and Board.
• Lead and support risk assessment complete the remote/virtual onsite assessments with various subject matter experts.
• Manage the completion of various risk assessment programs to support risk appetite and the identification of control enhancements in end-to-end processes, recommend remediation actions, and share insights and best practices with Deloitte Technology and (where applicable) Global Lines of Business' Technology as a proactive measure to reduce the likelihood and impact of future risk events.
• Track first line of defence (1
  
  LoD) remediation progress and how this impacts the risk levels and overall risk appetite of DT.
• Contribute to the management of annual Top risk Assessment for DT.
• Assist in maintaining a meaningful risk library for technology risks.

Do you possess the following?

• Good Relationship Management Skills
• An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO
  27001
• Risk management and global experience background.
• A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset)
• IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL certification an asset)
• Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs
• Ability to influence and persuade at all levels from IT technical staff up to CIOs
• Be able to build key relationships across the GTS function and member firm network utilising excellent relationship management skills
• Ability to manipulate complex data
• Goals-oriented, self-starter and able to work independently with little daily supervision
• Adaptability to and ability to embrace a wide range of cultures
• Excellent written and oral communication skills

Collaboration is central to everything we do m IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a…