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Service Desk Analyst | IT Access & Support

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: McFall Recruitment Limited
Part Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst | IT Access & Support )
A recruitment agency seeks a Service Desk Analyst to join their team in Edinburgh. This critical role involves providing first-line IT support, managing user access requests, and improving service desk operations. The ideal candidate will have strong experience in service desk environments, proficient knowledge of Microsoft 365 and Active Directory, and the ability to communicate effectively under pressure. The position requires onsite presence 2-3 days a week, offering a great opportunity in a evolving service desk function.
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