Website Officer

About the team and what we do

The Website and Digital team plays a central role in how the NMC communicates with audiences including nurses, midwives, nursing associates and the public. We're responsible for making sure our website is clear, accessible and easy to use, helping people find the information they need quickly and confidently.

We work collaboratively across the organisation and with external suppliers, to keep the website accurate, compliant and aligned with our strategic priorities. Our focus is on continuous improvement - using insight, data and user feedback to enhance the user experience for everyone who visits our site.

Your role and impact

• As Website Officer, you'll be at the heart of the NMC's day-to-day website operations.
• You'll manage and publish content through our CMS, ensuring information is timely, accurate and consistent with our tone of voice and house style.
• Your work will directly improve how users experience the website.
• You'll support colleagues to create accessible, user-friendly content, maintain key pages for priority audiences, and help ensure the site meets accessibility and data protection standards.
• You'll play an active role in delivering an exciting programme of website development, supporting improvements to functionality, usability and user journeys across the site.
• Working as part of a structured delivery approach, you'll help coordinate tasks, timelines and content changes, ensuring work is well-planned, documented and delivered to a high standard.
• You'll support digital projects from discovery through to delivery, contributing to requirements gathering, user testing and post-launch evaluation.
• Through strong organisational and project coordination skills, you'll help keep development activity on track, manage dependencies, and ensure changes are implemented smoothly and with minimal risk to users.
• You'll also monitor website performance, using analytics to identify risks, opportunities and areas for improvement.
• You'll contribute to digital development projects that enhance functionality and usability. Through strong organisational skills and collaboration, you'll help keep content coordinated, compliant and focused on user needs.

What you'll bring

• You'll bring strong attention to detail and confidence working with web content in a CMS environment, alongside a good understanding of what makes content clear, accessible and engaging online.
• You'll be comfortable advising colleagues on best practice for digital content and working collaboratively with a range of teams, including IT, data specialists and external suppliers. An interest in analytics and user insight will help you turn data into practical improvements.
• You'll also bring strong organisational skills, with the ability to manage publishing schedules, maintain content inventories and support projects through documentation, user testing and feedback.
• Above all, you'll share our commitment to accessibility, equality, diversity and inclusion, ensuring everything we publish reflects the NMC's values and brand.

Salary Details

London - £34,676 -£38,529

Edinburgh - £32,249 - £35,832