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Lead Service Designer - Hybrid

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Pontoon
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    IT Consultant, Digital Media / Production
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading financial services organization in the UK is seeking an experienced Lead Service Designer to create seamless digital experiences. In this role, you'll work within multidisciplinary teams, leading design efforts and advocating for user-centered practices. Your responsibilities will include defining needs, journey mapping, and facilitating workshops while coaching others. The position offers a salary of £80k - £100k or £600 - £700 per day under a hybrid working model, with a contract length of 6 months and the potential for extension.
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