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Senior Director, Technical Support & Customer Excellence
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-14
Listing for:
Moody's Corporation
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A leading financial services provider in Edinburgh seeks an Associate Director Manager for Technical Support. You will lead a dynamic engineering support team, driving improvements and ensuring exceptional customer service in a cloud-based SaaS environment. Ideal candidates will have significant experience in managing technical support operations and possess strong technical expertise. This is a critical role to advocate for innovative solutions and mentor team members, contributing to a top-tier customer experience.
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Position Requirements
10+ Years
work experience
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