Mac Engineer, Vice President

About this role

The Modern Workplace Engineering team is responsible for delivering next generation end user computing platforms, encompassing the design, engineering, and implementation of advanced endpoint management technologies across Windows, Mac, and Mobile platforms. The team partners closely with cross‑functional stakeholders to deliver innovative solutions aligned with firm‑wide goals, driving automation security, and user experience excellence.

Within this organization, the Mac and Mobility Engineering Group is seeking an experienced endpoint engineer specializing in macOS (and optionally iOS/iPadOS/Vision

OS) to drive enterprise‑level integration and management of Apple Platforms in a highly regulated environment.

The successful candidate will be a key contributor within a global engineering team, collaborating with subject matter experts to ensure scalability, compliance and consistency across the Apple ecosystem. The ideal candidate takes ownership, demonstrates initiative, and thrives in a fast‑paced, collaborative environment engaging users and stakeholders.

• Provide engineering‑level support for all corporate‑owned Apple devices.
• Deploy, manage and maintain the Jamf Cloud MDM Solution.
• Oversee Entra , Conditional Access policies and Office 365 integrations for device compliance.
• Maintain development, testing and production environments.
• Architect and align Jamf and Apple technologies with business processes to improve efficiency and security.
• Design, develop, and implement macOS security and compliance solutions across applications, devices, and systems.
• Create and maintain technical documentation and assist with training and knowledge transfer as needed.
• Manage test plans and coordinate user testing for new macOS releases and major upgrades.
• Troubleshoot system issues, identify root causes, and implement innovative, scalable solutions.
• Partner with cross‑functional engineering teams on technology initiatives and global projects.
• Provide tier‑3 escalation support for macOS related incidents and collaborate with support teams for resolution.
• Develop and maintain process documentation and engineering runbooks for multiple audiences.

• Over 5 years of progressive IT leadership experience, specializing in enterprise macOS engineering and endpoint management.
• JAMF certified (300 required, 370 or 400 preferred) with deep hands‑on and strategic expertise in JAMF Pro/Cloud administration and automation.
• Proven experience driving Apple platform integration and lifecycle management in environments exceeding 2k+ macOS devices.
• Exceptional communication and collaboration skills, effectively engaging with executive stakeholders, cross‑functional engineering teams, and end users.
• Strong foundation in networking, authentication, VPN, and security integration technologies supporting Apple ecosystem.
• Scripting and automation proficiency using Shell (Zsh/Bash), Apple Script, and Python is a plus.

• Extensive experience implementing macOS security standards, compliance frameworks, and Zero Trust principles leveraging JAMF Protect, CIS Benchmarks and Zscaler.
• Skilled in advanced packaging and software deployment, using JAMF Cloud DP’s/Amazon sw3 and MAU.
• Proficient with SCEP/NDES, Entra AD Active Directory, Platform SSO, JAMF Connect, and Enterprise certificate distribution workflows.
• Advanced integration experience with Apple Business Manager, Volume Purchase Program (VPP), and Apple Configurator.
• Familiarity with Mobile MDM frameworks, including iOS supervision, restriction policies, and per‑app VPN configurations.

• Demonstrated success enterprise macOS initiatives, including platform roadmaps, proof of concepts (POC) and solution deployments with measurable business impact.
• Flexible to support global operations, including periodic late‑night or US‑time collaboration meetings.
• Recognized Apple certified support professional (ACSP) with a strong track record of delivering reliable scalable macOS environments.
• Experienced in major macOS upgrade orchestration across diverse enterprise fleets.
• Networking CCNA certification is a plus.