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Director of Technical Support & Engineering
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-10
Listing for:
Moody's Investors Service
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
A leading financial services provider in Edinburgh is seeking a technical support manager to lead their engineering support team. The ideal candidate should have a strong cloud-based SaaS experience, proven leadership abilities, and excellent customer service skills. Responsibilities include managing escalations, daily operations of the support function, continuous improvement of processes, and mentoring team members. Join a forward-thinking team that impacts global organizations with powerful insights and decision-making capabilities.
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