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Service Desk Analyst: Tech Support & Customer Impact
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-10
Listing for:
SIX Payment Services
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading payments technology company seeks a Service Desk Analyst to deliver excellent customer service and technical support. In this role, you'll handle helpdesk inquiries, assist customers using Ingenico tools, and follow escalation paths as needed. Ideal candidates possess strong communication skills, problem-solving abilities, and a willingness to adapt to changing priorities. The position comes with generous benefits, including private medical cover and unlimited holidays.
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