Operations Support Analyst

Overview

Join to apply for the Operations Change Support Analyst role at FNZ
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Hybrid role based in Edinburgh, Permanent employment. This is a great opportunity to gain exposure to large-scale change projects, build relationships across multiple business areas, and be part of the team that keeps our transformation journey on track.

As an Operations Change Support Analyst, you’ll support the delivery and governance of key projects – ensuring deadlines are met, risks are managed, and clients are kept informed. You’ll be the right hand to the Business Change Manager, making sure everything runs smoothly behind the scenes.

• Tracking progress of assigned projects from new business through to delivery
• Maintaining accurate project documentation, risk logs and tracking systems
• Supporting internal and external stakeholders with project updates and follow-ups
• Facilitating internal walkthroughs, client workshops and training sessions
• Using tools like Excel, Confluence, Visio and PowerPoint to manage project information
• Escalating issues and risks proactively to the Business Change Manager
• Participating in regular team meetings and contributing to continuous improvement

This is a hands-on, high-visibility role where your organisation and communication skills will really shine.

Whether you're coming from a project support, admin, operations or PMO background, you’ll bring a strong attention to detail, solid technical ability, and a passion for enabling change.

• Strong organisational and planning skills
• Excellent written and verbal communication
• Confidence managing internal and external stakeholders
• A proactive and structured approach to problem-solving
• Proficiency with Microsoft Excel, PowerPoint and project tracking tools
• Experience using Confluence, Microsoft Visio, or Microsoft Project (desirable)
• An understanding of operational or platform-based environments (a bonus)

At FNZ, you’ll join a global platform technology company that’s reshaping the future of wealth management. We work with top-tier banks, insurers, and investment firms – and we’re growing fast.

• Competitive salary and benefits
• Hybrid working
• Private medical and life insurance
• Paid training, development and certifications
• Clear progression pathways and global mobility
• Friendly, open and supportive culture

Ready to help drive innovation and support transformational projects at a global Fin Tech company? Apply now to become a Change Support Analyst at FNZ.

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations, all within a regulated financial institution. We partner with the world’s leading financial institutions, with assets on platform, and empower millions of people across all wealth segments to invest in their future.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology

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