Senior Product Manager - Integrations

Apply for the Senior Product Manager - Integrations role at Trustpilot
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At Trustpilot
, we’re on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

• Lead a cross-functional squad of engineers and UX through the full product lifecycle — discovery, prioritization, roadmap definition, delivery, rollout, migration, and iteration.
• Own and evolve the long-term strategy for Trustpilot’s integrations ecosystem, driving a best-in-class experience across major ecommerce platforms, including Shopify, while expanding into new, high-value ecosystems that strengthen adoption and customer value.
• Shape and modernization of existing integrations portfolio, rebuilding natively where platform opportunity and scale justify it, and optimizing legacy integrations to ensure scale, and long-term maintainability.
• Identify and prioritize new integration opportunities that expand Trustpilot’s reach while aligning with commercial potential, customer demand, and strategic ecosystem partnerships.
• Collaborate closely with engineering and architecture teams to ensure integrations are scalable, secure, performant, and aligned to standards for platform certification and marketplace requirements.
• Work with Partnerships, Product Marketing, Monetization, and Commercial teams to plan and execute GTM strategies for new integration launches and migrations, including packaging, enablement, positioning, and rollout.
• Build strong feedback loops with platform partners, agencies, customers, and internal stakeholders to validate needs and continuously improve product-market fit.
• Define and track adoption, usage, migration velocity, merchant satisfaction, and integration resilience as key success metrics.
• Represent the Integrations strategy clearly to senior leadership, articulating vision, trade-offs, risks, partner alignment, and commercial impact.

• Experienced product manager with strong domain knowledge in building and scaling integrations, ideally across ecommerce (e.g., Shopify, Adobe Commerce, Woo Commerce), CRM (e.g., Salesforce), or marketing platforms (e.g., Hub Spot).
• Proven ability to lead cross-functional teams and deliver impactful, customer-centric products in a fast-paced agile environment.
• Strong grasp of modern integration frameworks, app ecosystem, and platform marketplaces, including native app frameworks, subscription models, certification, and the ability to navigate platform policies and partner programs.
• Comfortable collaborating with engineering, UX, commercial teams, and platform partners translating complex requirements into intuitive customer experiences.
• Data-driven decision maker who can evaluate integration impact on adoption, churn, conversion, and customer value.
• Adept at managing multiple stakeholders and communicating effectively at all levels, from engineers to senior leadership.
• Excited about the opportunity to modernize legacy integrations while building new ones while delivering exceptional customer experiences that drive adoption and growth.
• Comfortable balancing near‑term migration execution with long-term platform strategy.

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Restricted Stock Units
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your…