HR Shared Services

• Locations Edinburgh, United Kingdom (Hybrid)
• Working Pattern Full Time
• Number of Openings 1
• Apply Before 01/19/2026, 11:59 PM

Do you have experience of working in a HR Operational environment and would like to join the Business Change Team within the HR Service Centre?

The Business Change Team works as part of a wider Service Centre Team to support training of colleagues, testing of Oracle system changes as well as supporting the Business Management arrangements in the team.

You will work with colleagues to develop HR support material, carry out training, undertake system testing in support of the overall effectiveness of the Service Centre as well as supporting continuous improvement initiatives.

Co-ordinate and understand the requirements of changes and implement in response to continuous improvement within processes and Oracle required system changes.

Conduct testing required in response to system updates and improvements and feedback on outcomes.

Provide support and advice to colleagues by carrying out analysis and research work whilst making recommendations.

Work collaboratively with leads to develop, implement and undertake quality assurance activities to improve the quality of services.

Develop and update materials for new and existing processes within HRSS (HR Shared Services) in preparation to deliver training events to staff.

Deliver training and support learning to staff providing the knowledge required to undertake their role within HRSS. This will include technical training and soft skills. Training is required for new and existing staff.

Be available to work across all HRSS teams to support BAU activities to meet organisational demands.

Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on.

Technical / Professional

Skills:

• Adaptability to Change - Working.

You can find out more about the skills required, here .

Behaviours:

• Communicating and Influencing – Level 2
• Making Effective Decisions – Level 2
• Working Together – Level 2
• Delivering at Pace - Level 2

You can find out more about Success Profiles, here .

Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment. If invited for further assessment, this will consist of an interview and presentation.

Assessments are scheduled for w/c 2nd February however this may be subject to change.

The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.

Our staff are part of the UK Civil Service , working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer .

Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. From October 2025, the Scottish Government will require staff in hybrid-compatible roles to work in-person 40% of the time, either in an office or other agreed work location. If you have specific questions about the role you are applying for, please contact us.

Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).

We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website .

Read our Candidate Guide for further information on our recruitment and application processes.