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Event Manager / Planner Customer Service Rep

Reservations Agent Guest Experience & Revenue

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Sales & Marketing - MRHE
Full Time position
Listed on 2026-03-04
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading hospitality establishment in the UK seeks a Reservations Agent to enhance guest experiences and ensure professional management of booking inquiries. The ideal candidate will possess strong customer service skills and fluent English proficiency, contributing to a revenue-maximising strategy via upselling. The role offers genuine career opportunities and training in hospitality, along with a collaborative team environment.
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