Concierge

Hotel:
Edinburgh The George (EDIGS), 19 - 21 George Street, EH2 2PB

Inter Continental® Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury Inter Continental® experience combined with our unique character and charming building, home to Scotland’s first Le Petit Beefbar Restaurant.

As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise
.

So, what does our Concierge get in return for bringing the Inter Continental life to our guests?

Complimentary stay for you+1 in our Hotel upon successful completion of probation
, generous discounts across our F&B outlets at Kimpton Charlotte Square and Inter Continental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.

Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice

Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.

Enhanced Family Leave (you can ask more details at the interview).

Mental Health First Aiders on Duty and access to Employee Assistance Programs.

Taxi subsidy for shifts starting/ending between 23:00-06:00.

We provide every employee company sick pay and life insurance

Amazing discounts for our hotels and restaurants around the world

Discounts from over 15,000 stores – all the way from retail to cinema

Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

As a Concierge, your main duties and responsibilities will be being the first point of contact for our guests and ensuring a uniquely personal experience for every guest. You will be providing recommendations within the city for dining, drinking and adventuring! You will deal with queries and guest requests – ensuring all our guests leave with a smile on their face.

To succeed as a Concierge, you will need:

Experience working as a Receptionist, Concierge or Guest Services Agent at a 4/5
* Hotel is beneficial

Knowledge of the local area, know the good spots for food and drink especially!

Passion for providing luxury experiences, not shy to go above and beyond to personalise our Guests stay and provide your local wisdom to enhance their experience

Ability to work together in the team with guests as our centre focus!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.