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Guest Experience Manager – Front Office Leader

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Malmaison
Full Time position
Listed on 2026-01-19
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Event Manager / Planner
Job Description & How to Apply Below
Location: City of Edinburgh

A leading hospitality brand based in Edinburgh is seeking a Guest Relations Manager. You will be responsible for ensuring exceptional service standards, leading the Front Office team, and achieving revenue targets through excellent customer interaction. The ideal candidate will have proven experience, attention to detail, and effective communication skills. This full-time role involves a 4 on/ 4 off shift pattern, promoting a positive work environment and memorable guest experiences.
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