Linen Porter

Linen Porter – The Caledonian Edinburgh

Join to apply for the Linen Porter role at The Caledonian Edinburgh

Job : AM15073

Location: The Caledonian, Edinburgh

Salary: £13.18 per hour + exclusive benefits

Contract type: Permanent

Hours: Full time, 40 hours per week

Posted: 07/01/2026

Closing date: 07/02/2026

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

The Linen Porter ensures that housekeeping and F&B departments are consistently supplied with high‑quality linen and terry products. Responsible for linen distribution, stock control, and upkeep of the linen room.

• Linen Management & Distribution
  • Ensure clean linen and towels are readily available for housekeeping and F&B.
  • Monitor stock levels and notify supervisors when supplies are needed.
  • Assist in receiving, counting, and checking linen deliveries for quality and accuracy.
  • Handle used linen and prepare it for laundry collection.
• Organisation & Cleanliness
  • Maintain an organised and tidy linen room for easy access to materials.
  • Apply proper storage procedures to prevent damage and contamination.
  • Ensure compliance with health, safety, and hygiene standards.
• Guest Interaction & Customer Service
  • Respond to guest requests for additional linen or special requirements promptly and professionally.
  • Maintain a warm, friendly, and professional approach with guests and colleagues.
  • Respect guest privacy when working in guest areas.
• Teamwork & Communication
  • Work collaboratively with housekeeping, laundry, and F&B teams to ensure seamless operations.
  • Communicate shortages, damages, or issues to the Linen Supervisor or Housekeeping Manager.
  • Support colleagues with additional housekeeping duties as required.
• Compliance & Standards
  • Follow company policies and procedures for handling, storage, and distribution of linen.
  • Report maintenance or safety concerns to the appropriate department.

• Strong organisational skills
• Team player mentality
• Customer‑focused approach
• Friendly and professional attitude when interacting with guests and team members
• Ability to anticipate and respond to guest needs efficiently
• Comfortable with manual handling, including lifting, carrying, and moving linen

• Competitive hourly rate of £13.18
• Free and healthy meals when on duty
• 50% off our Food & Beverage venues – The Court & Caley Bar
• Discounted use of leisure facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 days of annual leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• Coaching, training, and development to help you find your passion

Entry level

Full-time

Other

Hospitality

If you have a keen eye for detail, enjoy working as part of a team, and take pride in maintaining high standards, we would love to hear from you. Apply now to become part of our team!