More jobs:
Guest Experience Lead — Front Office & Service
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-14
Listing for:
Malmaison Belfast
Full Time
position Listed on 2026-01-14
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Customer Service Rep -
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
A leading hospitality group is seeking a Guest Relations Manager in Edinburgh to ensure exceptional guest experiences. The role entails leading the Front Office team, maintaining high service standards, and fostering communication between staff and management. Ideal candidates will have proven experience, excellent attention to detail, and a passion for customer service. Responsibilities include maintaining service levels, exploring sales opportunities, and providing leadership.
The company is committed to promoting from within and values enthusiastic team players who aim to create memorable guest experiences.
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