F&B Team Member

IBIS EDINBURGH CENTRE ROYAL MILE — BREAKFAST TEAM TEAM MEMBER

ibis Edinburgh Centre Royal Mile is perfectly positioned in the heart of the city, just moments from Edinburgh Castle, the Royal Mile and Waverley Station. As part of the globally recognised ibis brand, the hotel offers a relaxed, modern environment focused on simplicity, comfort and great value. Our bar and dining spaces are a hub for guests and locals alike, providing an informal, welcoming atmosphere throughout the day.

As a breakfast Team Member, you’ll be part of a friendly and energetic team delivering great service across our bar, breakfast and dining areas. You’ll be hands‑on, guest‑focused and take pride in creating positive experiences for every guest, whether they’re starting their day with breakfast or winding down with a drink in the evening.

This role is available on a part‑time basis (20-25 hours per week). Due to the nature of hotel operations, shift work including weekends and bank holidays will be required.

Reporting to the Food & Beverage Supervisor or Manager, your day may include:

• Preparing dining and bar areas ready for service, ensuring high standards of cleanliness and presentation
• Welcoming guests warmly and providing friendly, professional table and bar service
• Taking food and drink orders accurately and processing them through the POS system
• Delivering food and drinks promptly while maintaining quality, presentation and temperature
• Actively promoting menu items and maximising sales through product knowledge and suggestive selling
• Maintaining clean, organised service areas throughout your shift
• Supporting room service operations where required, including order taking and delivery
• Working collaboratively with kitchen and hotel teams to ensure smooth service
• Following food safety, hygiene and health & safety procedures at all times
• Responding positively to guest queries and resolving issues, escalating where appropriate

We hire for attitude and potential, but the following will help you succeed in this role:

• A positive, friendly approach and a genuine passion for hospitality
• Previous experience in food & beverage or customer service is helpful, but not essential
• Strong communication skills and confidence interacting with guests
• A team‑focused mindset with a willingness to support colleagues
• Ability to work in a fast‑paced environment while maintaining attention to detail
• Good awareness of food hygiene and safety standards (training provided)
• Flexibility to work a varied shift pattern including weekends

You will have access to a benefits package we believe truly works for our people and enhances our overall culture…

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working opportunities
• Discounted gym membership
• Discounts for supermarkets, high street retailers and cinema tickets
• Team social events
• Employee Assistance Programme and access to counselling support
• Future opportunities to develop within RBH Hospitality Management — we actively encourage internal development and progression
• Free meals on duty — saving you over £1,000 per year
• And more…

To learn more about our full benefits package, watch our employee benefits video.

At RBH Hospitality Management we believe our people are our biggest asset. Our approach to diversity, wellbeing, sustainability and individuality sets us apart and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality
. We are passionate about our people and always on the lookout for new talent to join us.

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.

Compensation:
To be discussed