Community Safety Officer

• Employer: Wirral Metropolitan Borough Council
• Salary: £28,598 - £31,022 per annum plus additional enhancements for shift work at circa £6,777-£7,338
  * per annum depending on Pay Spinal Column Point and plus further enhancements for working Bank Holiday(s).
• Location: Wirral
• Contract: Temporary
• Working Pattern: Evenings/Full Time/Nights/Weekends
• Hours: 36 hours per week.
• DBS Check: Enhanced
• Closing Date: 15/03/2026 at 23:59
• Reference: NS/26/332025

Wirral Council is a place where your work truly makes a difference. Employees are empowered to "#Be The Difference " and help improve life for residents across one of the happiest and most welcoming areas in the UK. With its stunning coastline, vibrant communities, and ambitious vision for the future, Wirral offers an exceptional setting to grow your career and feel valued every day.

If you're looking for a role where you can thrive, develop, and make real impact, Wirral Council is the perfect place to apply.

Fixed Term Contract to 31/3/27 (This may be extended for a further 12 months subject to funding extension approval).

We are looking for Community Safety Officers to join Wirral Council's busy 24-hour/365-day Emergency Control Centre (ECC) as part of the Council's commitment to community and public safety.

The ECC operates a state-of-the-art enterprise grade 24/7-365-day CCTV control room, integrated into Merseyside Police and linked via Airwave radio. The officers will proactively monitor the Council's expanding network of public realm and premises CCTV cameras, respond to Emergency Help Point activations, respond to fire and intruder alarm activations in Council buildings, monitor lone workers, provide call handling for the Council's emergency duty social care teams outside of office hours and act as single point of out-of-hours contact for the Council for public safety matters and activation of the Council's Emergency Plans.

Officers will also deploy to public safety incidents; proactively and reactively attend anti-social behaviour and crime locations, including deployment of a CCTV van; audit Public Rescue Equipment and water safety signage and provide a security presence at Council meetings. Officers have an engagement role supporting local communities as a visible presence providing reassurance, advice and guidance.

Officers will work closely with internal colleagues and external partners including Merseyside Police, Merseyside Fire & Rescue Service and HM Coastguard.

Officers are required to be both Security Industry Authority (SIA) Licenced for Public Space Surveillance (CCTV operation) and Security Guarding/Door Supervisor. Training will be provided if applicants do not have this and is an essential part of the role. A current driving licence is essential.

The posts are subject to a Disclosure and Barring Service (DBS) at Enhanced level and Non-Police Personnel Level 2 (NPPV2F) clearance.

The current shift pattern is downloadable; officers are required to work the full rota which includes day, afternoon/evening and night shifts.

For an informal discussion about the role or any queries, please contact Billy Heggie (Team Leader - Emergency Control Centre, Community Safety) via email at

Interviews to be held on Friday 20th March 2026.

If you're already a Wirral Council employee, and as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing

This post requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at :

If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on  or contact  or .

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