Manager – Operational Risk Management, Wealth Management Europe

Job Description What is the opportunity?

The role of Manager within Operational Risk Management, Wealth Management Europe (WME) is key in ensuring best‑in‑class, industry‑leading Operational Risk partnering practices, providing management with key risk insights to enable sound business decisions in WME. Through effective understanding of RBC’s risk management framework, industry techniques, stakeholder engagement and collaboration with our broader Operational Risk Management colleagues, the Manager will deliver risk management advisory services to stakeholders at various levels of the organisation.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

• Work closely with Senior Managers to ensure that RBC standards and requirements are met.

• Manage a team of analysts to assist in partnering with key stakeholders to deliver the operational risk framework across WME.

• Using standardized thematic reporting, you will provide key stakeholders with insights into how the control environment can be strengthened.

• Support key stakeholders in complying with RBC Enterprise Issue Management standards.

• Perform quality assurance checks on all new issues and actions to ensure problem statements are adequately documented, actions adequately address the problem statement.

• Provide support to key stakeholders in performing risk profiles for change initiatives.

• Ensure risks are adequately rated, controls are identified, and where gaps exist, issues are raised to ensure adequate control implementation.

• Support the annual RCSA cycle – under guidance from the RCSA lead, execute the roll‑out of the RCSA process to business partners, ensuring that risks are appropriately documented, controls identified to mitigate the risks, and issues raised where there is a gap in controls.

• Support the annual WM Risk Appetite Refresh cycle, ensuring delivery of an insightful set of metrics that adequately support the business in preventing and detecting key operational risks.

• Contribute to WME Quarterly Risk Reporting, KRI reporting, deep‑Dive and thematic risk reviews and periodical reporting. Liaise with the wide team, 2
  
  LoD and central reporting team on collating, validating and analysing data.

• Drive the continuous improvement effort by proactively identifying enhancement and/or optimization opportunities within existing processes.

• CISI, ICA, IRM Certification in Risk Management.

• Proven Relationship Management experience / Business Development skills.

• Strong experience in risk management practices, including RCSA, Risk Issue Management, Operational Risk Event Management, Risk Reporting, Risk Appetite, and KRIs, and risk thematic reviews.

• Understanding of Enterprise Risk Frameworks and Operational Risk Frameworks.

• Accountancy qualifications.

• RBC Organisational awareness (UK / Global)

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.

• Opportunities to work with the best in the field.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high‑performing team.

Agency Notice: RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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